mCallzmCallz
Start free

mCallz: Call Management Software, Call Manager App and Telecalling CRM

mCallz is call management software for businesses that sell and serve customers by phone. It works as a call manager on each employee's phone, a call management CRM for every lead, an auto dialer for calling lists, and telecalling software for the owner who runs the team.

Calls go out on the SIM already in each phone. On Android, mCallz replaces the phone's dialer, so every incoming, outgoing and missed call is logged against a lead, ends with a status and a follow-up, and can trigger a WhatsApp message. The owner sees every employee's calls, attendance punches and field routes in one account on the web. The app also runs on iPhone, apart from reading the phone's own call log, and is available in more than 40 languages.

What it replaces

One call management system instead of five tools

Many sales teams run calls from the phone's own dialer, leads in a spreadsheet, callbacks in a notebook, WhatsApp on a personal number and attendance on paper. mCallz puts that whole call management system in one app: the telecalling CRM holds the leads, the follow-up reminder app rings for every promised callback, the WhatsApp CRM keeps chats with the business, and the staff attendance app records each punch.

Pricing is per user and billed yearly: ₹4,000 per user a year for small teams, falling to ₹2,500 for a 20-user team, GST extra. See the pricing page for every band.

Products

Everything mCallz call management software includes

Calling

  • Call management app: a call manager for Android and iPhone that replaces the phone dialer and shows a caller card on every ring.
  • Auto dialer app: hands-free list dialling with auto redial, ring limits and WhatsApp dialling.
  • Bulk calling app: large calling campaigns split across a team of telecallers.
  • Click to call: click a number in Chrome and the phone dials it on its own SIM.
  • Call history manager: call log filters, backup to the account and restore on a new phone.
  • Call tracking app: every business call tied to a lead and its source.
  • Follow-up reminder app: callback reminders that ring like an alarm, even on a locked phone.

CRM and telecalling

  • Call management CRM: a CRM built on the call log, where every caller can become a lead.
  • Telecalling CRM: lead statuses, remarks on the next call, assignment and transfer for telecallers.
  • Telecalling software: everything an owner needs to set up and run a calling team.
  • Telecaller app: the daily call queue, after-call sheet and Done tab for one caller.
  • CRM with dialer: lead records and the dialler in one app, so every call lands on the record.
  • Call center CRM: outbound teams of agents calling from mobile phones.
  • Lead management app: leads from Google Sheets, APIs, files and web forms in one place.

WhatsApp

Teams and field staff

Who builds it

The company behind mCallz

mCallz is a product of MADz Mobile ADZ, a messaging company that provides bulk SMS, WhatsApp marketing and voice message services to businesses. mCallz brings that messaging experience to the phone call itself: the moment a call ends, the follow-up can already be on its way.

Our standards

How this website checks its facts

  • Product claims come from the mCallz feature list, which is updated as features ship. Pages describe only features that are live.
  • Competitor facts come only from each competitor's own website, with the date they were checked shown on the page. Where a vendor does not publish something, the page says "not stated".
  • Pictures are product illustrations with sample data. Names, numbers and maps in them are made up; see the image licence.
  • Legal topics such as auto dialer rules are general information, not legal advice. Check the rules in your own country.

Questions about the product, a demo or a plan for your team? Message us on WhatsApp, write to support@mobileadz.in, or see the contact page.