Visits, calls and leads on one phone
mCallz: Field Sales App for Reps Who Sell on the Road
A field sales app is a mobile tool for salespeople who meet buyers in person, keeping every visit, phone call and lead on the handset they carry, so the day reports itself instead of being rebuilt from memory. mCallz stamps each visit remark with the area name and coordinates, and gives the sales head the route and kilometres behind the orders.
- A note typed at the shop counter records where it was written
- Call or WhatsApp the next buyer from the lead card between stops
- Selfie punch works without signal; the day's route waits on the web
Calls go out on each phone's own SIM. Dialer, CRM and WhatsApp for ₹4,000 per user a year (₹333/month), down to ₹208/month for bigger teams. GST extra.
- Works on the SIM in each phone
- Android, iPhone and web
- Free trial at app.mcallz.com
The short answer
What is a field sales app?
A field sales app keeps a travelling salesperson's visits, customer calls, leads and follow-ups on one phone, and shows the manager where the day went.
mCallz is a field sales app for Android and iPhone that writes a rep's visits, calls and leads into the same customer record. The day opens with a live selfie punch, which is held on the phone and uploaded later if the area has no data. At each shop or office, any remark saved on the lead picks up the area name and the coordinates by itself, while a custom GPS location field can hold the customer's own address point for whoever visits next. Between stops the rep calls or messages buyers on WhatsApp straight from the lead card, then books a callback reminder that sounds like an alarm on the agreed day. For reps who switch on live location, the sales head opens the route, the stops and the kilometres on the web. Each feature named here appears in the 14 October 2026 edition of the product's feature list.
- A visit note proves the place without a separate check-in step.
- Calls and chats made between stops land on the same lead.
- Managers read visits against the route instead of asking for a list.
Benefits
Field sales app benefits for reps and sales heads
Location on every visit note
Remarks saved during a visit carry the area name and coordinates without the rep typing either.
Customer address pinned
A GPS location field on the lead keeps the shop's exact spot for a new rep taking over the territory.
Selling between stops
A call, a WhatsApp message or a WhatsApp voice call starts from the lead, with the result logged before the rep rides on.
Reorder dates kept
A follow-up agreed at the counter rings at that exact time, locked screen or not.
Day starts at the first customer
Branches can accept punches away from the office, and a punch made with no signal uploads later.
One record per buyer
Visits, calls, chats, products and reminders sit in tabs on a single screen for that customer.
A rep's day
Field sales app workflow: one rep, one day, one record
Here is how a salesperson's day moves through mCallz, from the first punch to the last promised callback.
Punch in at the first stop
If the branch allows punches away from the office, the rep takes a live selfie outside the first customer's shop. No data signal? The punch is kept on the phone and sent once the network returns.
Open the buyer's record
One search covers calls, contacts, leads, remarks and products, so typing a shop name, a number or a word from an old note brings up the full history.
Write the visit remark
The rep notes what the buyer said, using voice input for the requirement if typing is slow. mCallz attaches the area name and coordinates to that remark automatically.
Set the next step
Change the status, attach the products discussed and pick a follow-up time, from 5 minutes to a month away or a custom date.
Ring ahead to the next shop
Before riding over, the rep calls or messages the next buyer from their lead card to check the owner is in.
Visit proof
Field sales tracking app: how a visit records where it happened
Two different locations matter in field selling, and mCallz keeps them apart. The first is where the customer is. That goes into a custom GPS location field on the lead, set once, so the shop can be found again by anyone on the team.
The second is where the rep was when they wrote about the visit. Every remark saved on a visit gets the area name and coordinates added without any extra tap, so "Owner wants 40 tins before month end" also shows the place it was typed. The note and its location travel together into the lead's history, and the remark appears on screen the next time that buyer calls or is called.
For reps who switch on live location, a third layer sits on the web: the day's route with numbered stops of 5 minutes or longer and the minutes spent at each. A sales head can lay a rep's visit remarks beside those stops and see whether a 40-minute stop produced a note, an order or nothing at all.
Calls on the road
App for field sales agents: calls and WhatsApp between stops
Much of field selling happens on the phone, in the gaps between shops. These tools are built for those gaps:
- Caller card on the road: when a buyer rings, a full-screen card gives their name, current stage and most recent note, on top of the lock screen too.
- Missed-call recovery: a call missed while riding leaves a notification with one-tap call back, with the SIM of your choice, and a WhatsApp button.
- Two-tap wrap-up: when a call ends, a sheet records the new stage, a short note and the next contact date with two taps.
- Brochures in one tap: saved message templates with an image, PDF or video attached go out on WhatsApp straight from the lead.
- WhatsApp calls: voice and video calls over WhatsApp start from the same sheet as any WhatsApp button, for buyers saved as contacts.
- A message after the call: an automatic WhatsApp can follow a call, worded differently for calls the rep missed, answered or placed.
For the sales head
Field sales management app view for the person running the team
Territories start as leads. A manager assigns each rep their shops, and each rep sees them as a personal pending queue. When a rep leaves or a route is redrawn, a lead can be transferred to someone else with the transfer history kept, so the new rep inherits the remarks, the GPS location and the reorder dates.
Calls from every rep's phone roll up to the owner's account in team call logs. Custom fields such as area, shop size or credit terms can be combined in the shared lead filter, which makes it quick to pull "all hardware shops in the north area that have not ordered this month" and hand them out.
Attendance and travel close the loop. The web attendance and field tracking report lists each rep's punch times, hours, breaks and kilometres for any dates and exports to Excel. How the route and distance are measured is covered on the employee location tracking app page.
At a glance
Field sales app features mapped to the selling day
| Feature | What it does | Best for |
|---|---|---|
| Location-stamped remarks | Adds the area name and coordinates to a remark saved on a visit | Showing a visit happened where the rep says it did |
| GPS location field | Stores the customer's own spot on the lead record | Handing a territory to a new rep |
| Customer history tabs | Calls, WhatsApp, remarks, reminders and lead details on one screen | A quick read before walking into a shop |
| Caller card | Shows status and last remark when a buyer phones | Buyers who ring while the rep is riding |
| WhatsApp templates with files | Sends a saved message with a catalogue or price list attached | Leaving material behind after a visit |
| One-tap follow-up | Sets a reminder that rings like an alarm at the chosen time | Reorder dates agreed at the counter |
| Offline selfie punch | Saves the punch on the phone and uploads it later | Reps whose first stop has weak signal |
| Lead assignment and transfer | Gives each rep a queue and moves leads with history | Splitting or redrawing territories |
| Field tracking report | Punch times, hours, breaks and km per rep, with Excel export | Monthly allowance and performance reviews |
Honest limits
Field sales app limits to weigh before rollout
mCallz covers the people side of a field sales day: visits, calls, follow-ups and hours. It is the wrong buy for these jobs:
- Taking orders and checking stock. There is no order form, stock level or invoice in the app. A rep can attach products to a lead and record what a customer has paid or still owes, but order processing belongs in your distribution or accounting system.
- Planning routes in advance. mCallz records the route a rep actually rode; it does not plan a beat, suggest the next shop or optimise travel order.
- Arrival alerts at customer sites. The geofence in mCallz checks office punches. Nothing alerts the manager when a rep reaches or leaves a customer's premises.
- A shared sales hotline. Every rep dials from a personal SIM. A menu-driven IVR, rented virtual lines and queueing for incoming calls are on the roadmap but not shipped, and there is no predictive dialling.
Worked example
Field sales app example: a paint wholesaler in Lusaka
A paint wholesaler selling to hardware stores in Lusaka, Zambia. The business is an illustration, not a named customer.
The wholesaler is an illustration, not a named customer, and the numbers are rounded. Its sales head loaded about 600 hardware stores as leads, with the store's GPS location saved on each record and custom fields for area and credit terms, then assigned roughly 75 stores to each of the eight reps.
Reps punch in at their first store, not at the warehouse, because the branch accepts outside punches. One rep in the eastern townships often has no data there at 8:00; the punch waits on the phone and arrives twenty minutes later with its original time. At each counter the rep saves a short remark such as "Wants 40 tins of white gloss, call Friday", which mCallz stamps with the area and coordinates, and sets the Friday follow-up before leaving. If a store owner is out, the rep sends the price list PDF from a saved WhatsApp template and moves on.
On Monday mornings the sales head filters stores with no remark in 30 days and reassigns a handful to the rep who passes them most often. At month end, the field tracking report gives kilometres per rep for the fuel allowance. Nine users fall in the 5 to 9 users band at ₹3,500 each, so the year costs ₹31,500 before taxes; one more hire would move every seat to ₹3,000.
Price
Field sales app price
Billed yearly, per user, GST extra. Every user on a team pays that team's band price, so 12 users pay ₹3,000 each. See full plan details, or ask us on WhatsApp.
Questions
Field sales app FAQ
Which field sales app records where each visit note was written?
mCallz does. When a rep saves a remark during a visit, the app adds the area name and coordinates to it automatically, and a separate GPS location field on the lead keeps the customer's own address point.
What is the best field sales app?
mCallz is a field sales app that suits teams whose reps sell on visits and by phone in the same day, because visit notes, calls, WhatsApp and follow-ups sit on one lead. Teams that mainly need order booking and stock should choose a distribution app instead.
How much does a field sales app cost with mCallz?
mCallz is sold per rep for twelve months, and the rate depends on the size of the sales force. A rep in a team of up to 4 costs ₹4,000, near US$44.08; the rate steps down at 5 and 10 reps and bottoms out at ₹2,500 for a 20-rep team. Forces larger than that ask for a quote. GST extra. Visits, calls, WhatsApp, attendance and field tracking are all inside that per-user price.
Is there a free field sales app?
There is no free-forever tier; mCallz gives new teams a trial at no cost instead. Sign up at app.mcallz.com, put two or three reps on it for real visits, and choose a paid plan only if it fits.
Is there a field sales app for India?
Yes. mCallz is priced in rupees, has IndiaMART and JustDial among its lead source tags and runs in more than 40 languages, while the same app is used by teams in other countries with dollar prices shown alongside.
What does a field sales tracking app track?
It usually tracks attendance, visits, travel and customer contact. In mCallz that means selfie punches, location-stamped visit remarks, calls and WhatsApp per lead, and, for reps who turn on live location, the route, stops and kilometres.
What is a field sales management app?
A field sales management app gives the person running a sales team control over territories, visits and results. In mCallz the manager assigns leads as each rep's queue, reads team call logs and pulls the field tracking report with Excel export.
How to do field sales?
Plan which buyers to see, call ahead so the decision maker is in, record what each one said on the same day, and agree a date for the next contact. A field sales app helps by keeping notes, calls and those dates on the phone you carry.
Can a field sales app work without internet?
Partly. In mCallz, attendance punches made with no connection are stored on the phone and sent when it is back online; test the rest of your daily routine in your weakest-signal area during the trial.
Can a rep send a price list on WhatsApp during a visit?
Yes. Saved message templates can carry an image, document, video or audio file and go out on WhatsApp in one tap from the lead, so a catalogue reaches the buyer before the rep leaves.
Can a manager move a rep's customers to another rep?
Yes. A lead can be transferred to another team member with its transfer history kept, so remarks, the GPS location and pending follow-ups go with the customer.
Is there a field sales app for iPhone and Android?
mCallz runs on both, including attendance and field tracking. Android adds automatic logging of SIM calls from the phone's call history, which iPhone does not open to apps.
Does a field sales app show which buyers were not visited?
mCallz does not plan visits, but the shared lead filter can combine statuses, tags, custom fields and due dates, so a manager can list stores in an area that have had no recent remark or follow-up.
Put the field sales app in one rep's pocket this week
Load one territory as leads, let a rep punch in at the first shop tomorrow, and read the stamped visit notes when they get back.